Home Forums Themes Support Platonic WordPress Theme Demo content failure

Topic Resolution: Resolved
Viewing 5 reply threads
  • Author
    Posts
    • #1565

      Hello,

      There’s a problem with the demo content. The one-click import doesn’t work (even after editing wp-config).

      Then I tried it manually and it won’t load all the content.

      See attached screenshot.

      Attachments:
      You must be logged in to view attached files.
    • #1569

      Hello there,

      Thank you so much for using our theme and contacting us 🙂
      And sorry for the trouble you are facing. Could you please give us your FTP + Admin Login info? We will check the issue and reply you then.

      Kind Regards,
      Sophie

    • #1659

      Hi,

      We checked and config it for you. Please, change to your content. Some images is missing. So, you can upload again. http://prntscr.com/da7s04 ; http://prntscr.com/da7s5l

      • #1690

        Okay, where can I find all the following missing files?

        Failed to import Media “layer_10”
        Failed to import Media “layer_11”
        Failed to import Media “menu1”
        Failed to import Media “menu2”
        Failed to import Media “menu3”
        Failed to import Media “menu4”
        Failed to import Media “menu5”
        Failed to import Media “menu6”
        Failed to import Media “menu7”
        Failed to import Media “demo”
        Failed to import Media “menu8”
        Failed to import Media “menu9”
        Failed to import Media “menu10”
        Failed to import Media “menu11”
        Failed to import Media “menu-book-table”
        Failed to import Media “service”
        Failed to import Media “service2”
        Failed to import Media “team”
        Failed to import Media “team1”
        Failed to import Media “team2”
        Failed to import Media “team3”
        Failed to import Media “favicon”
        Failed to import Media “demo”
        Failed to import Media “comment-avatar2”
        Failed to import Media “comment-avatar3”
        Failed to import Media “comment-avatar2”
        Failed to import Media “home-bg1.jpg”
        Failed to import Media “home-bg2.jpg”

      • #1691

        Oh nevermind. I see what you’re saying. It’s all configured properly so when we add our own photos it will work.

        Thank you!

    • #1694

      ​Hello there,

      How is your site going? Is it well now?

      Whenever you need our assistance again, please feel free to post a new topic!

      Thanks so much for all your hard work with us!

      Kind Regards,
      Sophie

    • #5437

      In the recipes that size of photo I have to put so that it does not lose quality and it looks good?

    • #5441

      Hi Albert,

      In general, more than 150Kb for each photo would look nice displaying. It also depends on the original quality of them. If your site has great loading speed, just increase the quality of photo up to maximum.

      If you have any other questions, please feel free to open a new topic, we are always ready to assist you there.

      Best Regards,
      Sophie

Viewing 5 reply threads

You must be logged in to reply to this topic.