Home › Forums › Themes Support › Platonic WordPress Theme › Demo content failure
- This topic has 8 replies, 4 voices, and was last updated 6 years, 11 months ago by Sophie Neveu.
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11/18/2016 at 1:24 AM #1565
Hello,
There’s a problem with the demo content. The one-click import doesn’t work (even after editing wp-config).
Then I tried it manually and it won’t load all the content.
See attached screenshot.
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11/18/2016 at 7:44 AM #1569
Hello there,
Thank you so much for using our theme and contacting us 🙂
And sorry for the trouble you are facing. Could you please give us your FTP + Admin Login info? We will check the issue and reply you then.Kind Regards,
Sophie-
11/22/2016 at 12:07 AM #1642This reply has been marked as private.
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11/22/2016 at 8:33 AM #1659
Hi,
We checked and config it for you. Please, change to your content. Some images is missing. So, you can upload again. http://prntscr.com/da7s04 ; http://prntscr.com/da7s5l
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11/23/2016 at 12:38 AM #1690
Okay, where can I find all the following missing files?
Failed to import Media “layer_10”
Failed to import Media “layer_11”
Failed to import Media “menu1”
Failed to import Media “menu2”
Failed to import Media “menu3”
Failed to import Media “menu4”
Failed to import Media “menu5”
Failed to import Media “menu6”
Failed to import Media “menu7”
Failed to import Media “demo”
Failed to import Media “menu8”
Failed to import Media “menu9”
Failed to import Media “menu10”
Failed to import Media “menu11”
Failed to import Media “menu-book-table”
Failed to import Media “service”
Failed to import Media “service2”
Failed to import Media “team”
Failed to import Media “team1”
Failed to import Media “team2”
Failed to import Media “team3”
Failed to import Media “favicon”
Failed to import Media “demo”
Failed to import Media “comment-avatar2”
Failed to import Media “comment-avatar3”
Failed to import Media “comment-avatar2”
Failed to import Media “home-bg1.jpg”
Failed to import Media “home-bg2.jpg” -
11/23/2016 at 1:17 AM #1691
Oh nevermind. I see what you’re saying. It’s all configured properly so when we add our own photos it will work.
Thank you!
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11/23/2016 at 7:46 AM #1694
Hello there,
How is your site going? Is it well now?
Whenever you need our assistance again, please feel free to post a new topic!
Thanks so much for all your hard work with us!
Kind Regards,
Sophie -
05/02/2017 at 11:47 PM #5437
In the recipes that size of photo I have to put so that it does not lose quality and it looks good?
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05/03/2017 at 8:22 AM #5441
Hi Albert,
In general, more than 150Kb for each photo would look nice displaying. It also depends on the original quality of them. If your site has great loading speed, just increase the quality of photo up to maximum.
If you have any other questions, please feel free to open a new topic, we are always ready to assist you there.
Best Regards,
Sophie
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